Hoop Haven Coach

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A child who's turned up without a booking. Is a parent or guardian here?

What's the parent's mobile?

We'll text the parent a short form. The child can only take part once we've received the form back (the parent's consent) and you've allowed them in.

What's the child's full name?

No parent means no consent, so the child can't take part. This is logged as turned away.

Waiting for the parent

Text sent again

Form arrived

Why is this child being turned away?

This goes on the record and is used to tell the parent. It's required.

Shout-out

Incident

What happened
First aid given
Who looked after them
Afterwards

Goal history

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After the trial

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Confirm or update the goal
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Tick at least one plan
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Tick one or two sessions
Pick the one you'd recommend
What they will see
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If you've got thirty seconds, a Google review goes a long way in supporting everyone in the club.
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Okay — now say bye and leave them alone.